Agentforce & Data Cloud Specialist

  • AI Copilots and Prompt Templates.

  • The AI Trust Layer.

  • Data ingestion, harmonization,
    identity resolution,     and calculated
    insights    .

  • Deploying AI assistants across clouds.


    • Starting date

    Jan
    7, 2025

    Format

    Online
    Course

    Duration

    4+ weeks

    Price

    $3000

    What you are going to learn

    🚀 Course Overview: AI Automation with AgentForce & Data Cloud

    This course provides in-depth knowledge and hands-on experience in building and deploying personalized AI assistants using Salesforce technologies.
    Key Topics:
    AgentForce Fundamentals: Master Einstein Copilot, Copilot Actions, Prompt Builder, and the AI Trust Layer.

    Prompt Engineering: Design and optimize enterprise-grade Prompt Templates with grounding strategies.

    Salesforce Data Cloud: Learn data ingestion, identity resolution, insights, and connecting it to AgentForce for real-time personalization.

    GenAI Deployment: Build and deploy secure AI assistants across Sales, Service, Experience, Education, and Industry Clouds, leveraging CRM and third-party data.

    Capstone Project: Design and launch a fully functional AI assistant powered by Data Cloud to add to your portfolio.